Privacy Policy

Your privacy matters. Here's how we protect your data.

Last updated: January 1, 2025

1. Introduction

At JoyUnity Innovations, we are committed to protecting your privacy and handling your data responsibly. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our platform.

By using our services, you consent to the practices described in this policy. We encourage you to read this policy carefully to understand how we protect your information.

2. Information We Collect

Personal Information

  • Name, email address, and contact information
  • Account credentials and profile information
  • Project data and content you upload
  • Communication preferences and support inquiries

Usage Data

  • IP address and device information
  • Browser type and operating system
  • Pages visited and time spent on our platform
  • Feature usage patterns and interactions

Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content.

3. How We Use Your Information

Service Delivery

  • Provide and maintain our platform services
  • Process your requests and transactions
  • Manage your account and user preferences

Platform Improvement

  • Analyze usage patterns to enhance functionality
  • Develop new features and services
  • Optimize performance and user experience

Communication

  • Provide customer support and respond to inquiries
  • Send important updates about our services
  • Share relevant product announcements (with your consent)
4. Data Sharing & Third-Party Services

Third-Party Integrations

We may integrate with trusted third-party services to enhance our platform functionality. These may include:

  • Google Analytics for usage analytics
  • Cloud storage providers for data hosting
  • Payment processors for billing services
  • Communication tools for customer support

🔒 We do not sell your personal data to third parties

Any data sharing is limited to service providers who help us operate our platform and are bound by strict confidentiality agreements.

5. Your Rights

You have the following rights regarding your personal data:

Data Access

Request a copy of the personal data we hold about you

Data Update

Correct or update your personal information at any time

Data Deletion

Request deletion of your personal data (subject to legal requirements)

Marketing Opt-out

Unsubscribe from marketing communications at any time

To exercise these rights, please contact us using the information provided below.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.

Account Data

Retained while your account is active and for 90 days after account deletion

Usage Analytics

Anonymized usage data may be retained for up to 2 years for service improvement

Legal Requirements

Some data may be retained longer to comply with legal obligations

7. Security Measures

We implement comprehensive security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

🔐 Encryption

Data is encrypted in transit and at rest using industry-standard protocols

👥 Access Controls

Strict access controls and authentication measures for our systems

🔍 Regular Audits

Periodic security assessments and vulnerability testing

📋 Compliance

Adherence to industry best practices and regulatory standards

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make changes, we will:

  • Update the "Last Updated" date at the top of this policy
  • Notify you of significant changes via email or platform notification
  • Provide a clear summary of what has changed

We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

Phone: +1 3134 132 402

We typically respond to privacy-related inquiries within 5 business days.

By using JoyUnity Innovations services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.